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Frequently Asked Questions

Do you really have warehouses in the EU?

Yes. We operate stock in Poland and Germany. Items marked "EU stock" are dispatched from there within 1-2 business days.

What is your minimum order quantity?

For dropshipping partners there is no minimum - 1 piece is fine. Wholesale price breaks start at 50 and 200 pieces. Custom OEM orders start at 500 pieces.

Can I get samples before I start?

Yes. Samples are available for a small fee which is refunded when you place a 100+ pieces order.

Do you put your invoice or logo in the parcel?

No. Dropshipping parcels are neutral - no supplier name, no prices. We can add your own label or thank-you card for a small fee.

How do I send orders?

By e-mail, shared spreadsheet or CSV. Orders received before 12:00 CET are processed the same day.

How do you handle defective items?

Send photos within 30 days after delivery and we will send a replacement or refund the item.

What payment methods do you accept?

Bank transfer (T/T), PayPal and credit card. Dropshipping partners can request a weekly invoice after the first successful orders.

Can you make my own design?

Yes. OEM / ODM orders start from 500 pieces per design. Send us your artwork and we will provide a sample in 7-10 days.

Which sizes do you have?

Hoodies are oversized: Kids (110-140 cm), Adult M, Adult L/XL. Clogs from EU 28 to 45. Model cars are mostly 1:32. A size chart is available on request.

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